Our Services

Our hearing evaluations involve a complete, non-invasive evaluation of your hearing using state-of-the-art equipment.  The aim of our tests is to determine the exact type and degree of your hearing loss so that we may provide the absolute best treatment.

To start, we’ll ask you questions about your medical history as well as visually inspect the ear canal and eardrum. We do these things to rule out any possibility of medical and ear complications leading to hearing loss.

This test measures your hearing ability at different pitches and at different volumes by raising your hand or pressing a button when a sound is detected.  These results are recorded on a graph which is called an audiogram.

For this testing, an audiologist will test your ability to hear, understand and respond to speech by getting you to repeat words being played to you.

Immittance audiometry evaluates the eardrum and the middle ear space behind the eardrum. We are looking for any fluid in the middle ear or perforation of the eardrum.

Otoacoustic emission (OAE) testing evaluates the outer hair cells of the cochlea within the inner ear. The presence or absence of these sounds recorded can provide information about the function or health of the outer hair cells.

SIN evaluates how we understand in various levels of background noise. The results obtained on SIN tests can provide some very valuable insights into what might be the most appropriate amplification strategy along with realistic expectations.

As parents ourselves, we understand how important it is to ensure your child feels safe and secure when at the doctors. From newborns straight through to those tricky teenage years, we conduct these tests with the utmost care and attention for your child. In addition to Otoacoustic Emissions and Immittance Testing, we also provide a variety of tests depending on the age of your child:

Behavioral Observation Audiometry (BOA) for developmental ages of 0 to 5 months: child's responses may consist of quieting, eye widening, startle, etc.

Visual Reinforcement Audiometry (VRA) for developmental ages of 6 months to 2 years: child turns to the sound stimulus and a puppet lights-up to reward (reinforce) the child's listening behavior.

Conditioned Play Audiometry (CPA) begins to emerge around age 2 years and consistent between developmental ages of 2 to 3 years: a listening game that uses toys to maintain the child's attention and focus to the listening task. For example, the child holds a block, waits and listens for the sound. When the child hears the sound, they drop the block in a bucket. This is no different than raising one's hand in response to the sound, but the toys establish and maintains the child interested in the listening task for much longer than hand-raising alone. This "listening game" is demonstrated to the child by the audiologist, and once the child understands the game, testing begins.

Conventional Audiometry consistently used in children ages 5 and older: child raises hand or provides verbal response (for example, "beep", "I hear it") in response to the sound stimulus.

Even the best hearing aids will disappoint if they are not fitted properly. Our audiologists have 35 years of combined experience fitting and programming hearing devices based on the results of your hearing tests. Cutting-edge fitting methods and equipment are used to make sure you hear with maximum clarity.

Assistive Listening Devices (ALDs) are amplifiers that transfer sound directly into the ear from another source.  They do a great job of separating the sounds you want to hear, away from background noise.  Their aim is to improve the speech to noise ratio in your ear. People who are hard of hearing need volumes to increase to 15 to 25 dB to be able to understand as well as as those without hearing loss.  An ALD helps them to improve the speech to noise ratio without turning it up for everyone else. We offer a full range of assistive listening devices, batteries and other hearing accessories. Contact us today to see what we can offer you.

Even with regular maintenance, everyday use of your hearing aids will eventually wear them out. Depending on what’s wrong, some minor hearing aid repairs can be quickly completed in our office. Others will need to be sent to the manufacturer for repair. Prices can vary depending on the nature of the repair, whether your unit needs replacement parts, and whether you are still under warranty. Contact us today to see how we can help!

Some common hearing aid repairs include the repair or replacement of:

• A broken receiver
• A broken microphone
• A damaged battery compartment
• A clogged receiver/earmold

Through our ‘Clean and Check’ service, we teach you how to care for your hearing devices at the time of your initial fitting, but feel free to call us any time to schedule a complete and thorough cleaning of your hearing aids.

We supply custom-fitted earmolds. These are made from molds of your ear canal and concha (the outer bowl-shaped portion of your ear). They stick perfectly to the shape of the inside of your ears, providing a comfortable fit and great protection from sounds around you, but still allow you to hear. So, whether you’re an avid live music fan, a motorcyclist or a recreational shooter, why not protect your hearing with custom-molded hearing protection? We also supply swimming earplugs and Bluetooth earphones.