I had difficulty finding a hearing aid that felt “natural” with good sound quality. I have tried numerous aids, Lyric has been wonderful (I have a very difficult loss to fit). The Dr. is always available when the aids need to be replaced. She goes above and beyond to be accommodating. Dr. Hellenkamp does not try to “over sell” any product, but provides sound advice. Dr. Hellenkamp is an excellent Audiologist; she stays abreast of the latest technology and I highly recommend Triangle Hearing Services.